Rules
and other stuff
Staying on a campsite involves having to share space with others. It’s a big part of the enjoyment: meeting new people and having new experiences that might have passed you by otherwise. But as lovely as it is to meet new friends it’s equally annoying if some choose not to abide by the simple rules that exist. Camping means you have to be considerate to others. There’s often no more than a bit of tent fabric between you.
You’ll find our campsite rules and booking terms and conditions on this page. They apply to all who stay at Åsa Camping & Havsbad. Obviously we hope that all our guests will want to contribute to the great atmosphere and the goodwill that makes a stay here nicer for everyone. If despite that anyone has other ideas and decides not to follow the campsite rules the campsite manager has the right to expel guests and vehicles from the campsite. But please don’t make us have to.
Campsite rules
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Quiet time applies between 23:00 and 7:00. Remember that many people will be sleeping before and after those times. The campsite manager reserves the right to ask groups to quieten down.
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For everyone’s comfort please use your car as little as possible inside the campsite. Be aware of your speed as many children play in and around the campsite.
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A tank or bladder must be used for wastewater. Buckets or open vessels are not acceptable. Wastewater from latrines should be emptied in the designated areas: by the campervan emptying point or the disposal sinks with fire hydrant by pitch 235 (see the map or ask in reception).
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Electric cables between caravans/campervans and hook up boxes should be earthed and limited to 10 amps. Spliced cables are not allowed.
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For environmental reasons washing of cars and other vehicles must not take place within the campsite area.
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Party tents and similar cannot be used as awnings.
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Disposable barbecues must not be used directly on the grass. Use the asphalted areas, a barbecue stand (available in reception) or place a flat stone under the barbecue.
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Åsa Camping & Havsbad does not accept any liability for damage to or loss of guests’ possessions. Such cases should be covered by guests’ home insurance. If you have Camping Key Europe that gives you accident insurance cover. Ask in reception if you want to know more.
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Sales of items by and in the campsite area must only occur with the permission of the campsite manager.
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Dogs must be kept on leads, and walked outside the campsite area. They are allowed on the beach and can swim in the sea but must be on leads.
Booking terms & conditions
Yes, we know … there are many different ways to approach the issue. We have tried to keep it as simple as possible.
We have no booking fee and no cancellation insurance, because we think it should be included in the price of the accommodation and because we believe you want to come and stay here! If something prevents you we charge a cancellation fee:
That’s about as complicated as it gets.
Confirmation/Invoice
When you book you will receive a confirmation/invoice. Check that the date and potential extras in the booking are correct. If anything isn’t right and you have any queries don’t hesitate to contact us.
Payment
The whole amount should reach us no later than 40 days before arrival.
If you book 40 – 10 days before arrival pay the whole amount by bank transfer or by card when you book. A link to a secure payment page will be sent with the confirmation, or you will see it directly on the online booking page.
If you book between 10 days and arrival day pay the whole amount by card when you book. A link to a secure payment page will be sent with the confirmation or direct via online booking.
Late or missing payments
If despite receiving a reminder you don’t pay the whole amount in time, that will be treated as a cancellation on your part and the cancellation policy then applies.
Cancellation Policy
We have chosen to split the season; when there is a high demand for pitches and when there is a lower demand. Our cancellation policy reflects that.The exception is for our Hostel, which has the following booking rules throughout the period 19/4 - 15/9.
But up to 30 days before arrival irrespective of when during the season, you will receive the whole amount back when you decide to cancel, whatever the reason!
If your stay is during Ascension weekend (9-12/5) or Midsummer weekend (20-23/6), or if you arrive, start or finish your stay during our high season (28/6 – 18/8) the following cancellation fee will be charged:
29–8 days before arrival day: 10% of the total price.
7–3 days before arrival day: 20% of the total price + 135 SEK in a plus a cancellation fee
2-0 days before arrival day: 25% of the total price if the pitch/room gets rented out again, otherwise no refund unless there is a valid reason. A valid reason means death, illness or accident that has affected a family member or close relative, or other serious event where there is a valid reason and you have a certificate from a doctor or insurance company, in which case the whole amount minus 750 SEK is refunded.
If you arrive at other times the following applies
Full refund up to arrival day minus 135 SEK administration fee.
Rebooking
We offer the opportunity to rebook your stay if something happens up to 7 days before arrival, subject to availability. Email or call us. In the event of a rebooking, the booking conditions that were in effect at the time of the first booking apply. If the booking is more expensive, the difference will be paid on arrival. Any change to the original booking less than 7 days before check-in will be considered a cancellation (see cancellation) followed by a new booking.
Departure earlier than planned
If you choose to end your stay with us earlier than planned no refund will be made.
What rights do you have?
That Åsa Camping & Havsbad will supply a pitch and always try to arrange the desired placement wherever possible.
What obligations do you have?
To follow Åsa Camping & Havsbad’s campsite rules. You’ve just scrolled through them above.
Force Majeure/Unforeseen circumstances
Both parties have the right to withdraw from the lease agreement if the campsite cannot be used due to acts of war, natural disasters, industrial action, longer interruptions in water or energy supply, fires or similar major events, which neither you nor we could have foreseen or influenced. If that happens, we will return what you have paid as soon as possible, less the use you have had of the campsite so far.
What happens if we don’t agree?
Come to us immediately with your grievance. Please be aware that the chances of obtaining redress can diminish if you delay contacting us. If we don’t agree you can turn to The National Board for Consumer Disputes (ARN). This is an impartial organisation that tries disputes between travel arrangers and consumers. We follow their recommendations.
POLICY
If you wonder what information we actually hold about you and why. If you’ve never really understood what these cookies are people talk about the whole time, and you’ve certainly never got to eat one of them. Our Privacy and Cookie Policy will enlighten you …
anyway, if you’ve read one somewhere else ours isn’t really that different.